Understanding Customers.
Better Solutions.

In our experience, customer complications are manifold:

• Piece-wise design: Integrating various pieces of technology to work harmoniously together takes careful design. In our experience, designs provided by electrical consultants, information technologists and architects depend on individual product manufacturing companies that cater to their products alone. Things therefore work perfectly when they have to work individually - the real headaches start when it comes to integration.
• Lack of a Strategy for Integration: For seamless integration and interoperability, the entire map of the installation has to be visualized from the very beginning. Given the overall complexity of these installations, in our experience with many large scale projects, poor strategy inevitably leads to not just underutilized technology, but sometimes to even wasteful investments.
• Inflexibility to choose between vendors: Due to aggressive competition in the market, we have seen that vendors often keep many technical interfaces hidden from the customer prior to finalization of the order. These hidden technical details often bind the unwitting customer to a particular vendor, which reduces flexibility for the customer and forces them to pay exorbitant prices for future expansions.
• Budget overruns: A lack of transparency from the vendors, and incomplete visualization of complex demands of these projects, often leads to unexpected budget overruns.
• Lack of Affordability: CTDC is passionate about helping customers get the most value for their money, by offering completely flexibility in choosing vendors and brands to create their dream digital transformation within their budget.
• Improper Training: Without proper training, we find that our customers often use only a tiny subset of the capabilities that their technology offers. Seamless integration makes training simpler, so our customers can focus their energy on what is most important – enjoying their shiny new toys! CTDC’s consultants love tinkering with technology and are passionate about helping customers dream up and implement their personalized digital experience!